Shipping Policy
The Benefits of an Effective Shipping Policy for Customers
At Pet Hometown, We Understand That Receiving Your Pet Products In A Timely And Reliable Manner Is Important To You. That’s Why We Offer A Range Of Shipping Options To Meet Your Needs.
Orders Are Processed Within 1-2 Business Days And Shipped From Our Warehouse. We Offer Standard Shipping Via Usps Or Ups, With Estimated Delivery Times Of 3-13 Business Days Within The United States. For Expedited Shipping, We Offer Options For 2-day And Overnight Delivery(available soon), Available At An Additional Cost.
Shipping Costs Vary Based On The Weight And Size Of Your Order, As Well As Your Shipping Location. You Can Calculate Your Shipping Costs At Checkout, And We Offer Free Standard Shipping On All Orders Over $50.
We Ship To All 50 States Within The United States, As Well As To Select International Destinations. International Shipping Rates Vary And May Be Subject To Customs Fees And Duties Upon Arrival In Your Country. Please Note That We Are Not Responsible For Any Customs Fees Or Duties Incurred On International Orders.
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package’s delivery status. If you have any questions about your order’s status or shipping, please don’t hesitate to contact our customer service team for assistance.
We take great care to ensure that your pet products are packaged securely and arrive in excellent condition. If for any reason you receive a damaged or defective product, please contact us within 48 hours of receiving your order so we can make it right.
Thank you for choosing Pet Hometown for your pet product needs. We are committed to providing reliable and efficient shipping services to our valued customers.